PrivacyPolicy

Introduction

Tiempo Luxury Timepieces ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• • Name, email address, phone number, and mailing address when you submit a form or contact us
• • Transaction details related to purchases, sales, consignments, or trades
• • Browser type, IP address, and basic page request data that our website host records automatically when you visit
• • Details and photos of your watch when you ask us to buy, consign, trade, or source a watch
• • Any additional information you voluntarily provide during communication

How We Use Your Information

We use your information to:

• • Process and fulfill watch purchases, sales, consignments, and trades
• • Communicate with you about orders, inquiries, and sourcing requests
• • Improve our website and customer experience
• • Send promotional communications (only with your consent)
• • Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as our website host, the WatchTrack inventory service, payment processors, and shipping carriers), and only to the extent necessary for them to perform their services.

Our website forms are handled by Wristly, the customer platform we use. What you enter in a form, and any photos you upload, is sent to Wristly, saved in our Wristly account, and emailed to us. Photos are resized in your browser before upload, which also removes hidden photo data such as GPS location. Wristly may use standard technical data such as your IP address to prevent spam and abuse.

We may also disclose your information if required by law, regulation, or legal process.

Cookies and Tracking

When you first visit our website, a cookie consent banner lets you choose between "Accept All" cookies or "Essential Only." Your choice is stored in your browser's local storage so we can remember your preference.

Our website embeds the following third-party services that may set cookies:

• • Google Maps: Used to display our location. Google may set cookies to deliver map functionality and collect usage data. This embed is blocked until you accept cookies via our consent banner.
• • WatchTrack: Used to display our inventory. WatchTrack may set cookies needed for the inventory to work.

We do not currently use analytics tracking scripts (such as Google Analytics) on this website. You can control cookie preferences through our consent banner or through your browser settings. Choosing "Essential Only" will prevent third-party map embeds from loading. If you use the "Pause animations" button, that choice is stored in your browser the same way.

Do Not Track

Some browsers can send a "Do Not Track" signal. There is no common standard for responding to it, so our website does not change how it works when it receives one. We do not use advertising or cross-site tracking tools on this website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information, including:

• • The right to know what personal information we collect, use, and disclose
• • The right to request deletion of your personal information
• • The right to opt out of the sale of your personal information
• • The right to non-discrimination for exercising your privacy rights

We do not sell your personal information. To submit a request under the CCPA, please contact us at the email or phone number listed below. We will verify your identity before processing any request.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.